IMG_2058“Abuse is a violation of an individual’s human rights by any other person or persons”

Abuse can be the result of a single act or may continue over months or years. It can be done intentionally or unintentionally – the result on the victim is the same.

Safeguarding is the way in which services that offer support to vulnerable adults ensure that they are safe from harm. Expect the Best work with adults who may be particularly vulnerable because of their age, physical or mental ability or ill health and it is our responsibility to ensure that those benefiting from the project are not harmed in anyway.

As the project is governed by 6 local Mencaps, Expect the Best adopt the policies and procedures of the specific Boroughs. We also follow a protocol to ensure that any safeguarding concern is reported to the safeguarding teams in the Borough it was witnessed in within 24 hours. All staff and volunteers within Expect the Best have a duty of care towards people with a Learning Disability and other disabilities as well as anyone who has contact with the project, their safety is our first priority. All staff are trained to recognise the signs of potential abuse and to report concerns they may have had following a Quality Checking visit.

For more information about safeguarding and reporting please click on the local authority links below or contact the emails.

Contact email:
Telephone number: 020 8359 5000
Out of hours:

Contact email:
Telephone number: 020 8937 4300
Out of Hours: 020 8937 5250

Contact email:
Telephone number: 020 8420 9453
Out of hours: 020 8424 0999

Kensington and Chelsea
Contact email:
Contact number: 020 7361 3013
Out of hours: 020 7373 2227

Hammersmith and Fulham
Contact email:
Telephone number: 0208 383 6464
Out of hours: 0208 748 8558

Contact email:
Contact number: 0208 825 8000
Out of hours: 0208 825 5000